Optional analytics for visits & call clicks.

Airline support and escalation

EL AL canceled my flight. Which refund route should I use?

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

Start with the original seller and decide whether you want replacement travel or a refund. For a canceled flight to, from or within the United States, DOT’s refund protections apply when you do not accept alternative transportation or compensation offered in place of the refund.

Published by Flight HelpPage revision published September 24, 2026

EL AL canceled my flight. Which refund route should I use?

Those protections are distinct from a particular airline form’s access requirements.

Traveler organizing trip records and next steps after a flight disruption

Important unknowns

Refund amount, applicable non-U.S. rights and correct non-U.S. form are not established.

What to do next

Start with the original seller and decide whether you want replacement travel or a refund.
Review U.S. cancellation and refund form from EL AL and verify the current page before completing this task.
Review Refunds from U.S. Department of Transportation and verify the current page before completing this task.

Sources and last checked

U.S. cancellation and refund formhttps://www.elal.com/CancelReservationUSA/Checked 2026-09-22
Refundshttps://www.transportation.gov/individuals/aviation-consumer-protection/refundsChecked 2026-09-22