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Airline support and escalation

Why can’t I reschedule my TAP flight online?

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

TAP’s published self-service rules allow eligible direct bookings to be changed online after the e-ticket has been issued for more than 24 hours.

Published by Flight HelpPage revision published September 24, 2026

Why can’t I reschedule my TAP flight online?

The online function changes flight dates and times, not the origin or destination. A route change therefore needs assisted handling rather than repeated attempts in the same form.

Important unknowns

Exact fare eligibility and repricing amount require the ticket.

What to do next

Review Frequently asked questions from TAP Air Portugal and verify the current page before completing this task.

Sources and last checked

Frequently asked questionshttps://www.flytap.com/en-us/help/frequently-asked-questionsChecked 2026-09-22