Which cancellation fee applies to an Aeroplan award with different fare options?

Aeroplan assesses the most restrictive cancellation fee when a reward combines multiple fare options. A more flexible segment does not automatically make the whole award refundable on that segment’s terms. Obtain a quote for the complete reward and cancel within the program’s required advance window if you will not travel.

What this answer depends on

  • Aeroplan-issued Flight Reward combining different fare options; voluntary cancellation before departure.
  • The most restrictive cancellation fee is assessed when a Flight Reward contains multiple fare options.
  • A cancellation fee, when applicable, is nonrefundable and depends on the selected fare option.
  • An Aeroplan Flight Reward must be canceled at least two hours before departure to avoid forfeiture; a forfeited reward is not eligible for points reinstatement.

Important exceptions

  • No fixed fee amount is supplied here because the actual fare combination and servicing channel must be checked. The rule applies to Aeroplan-issued rewards, not every Air Canada flight booked using another program’s points. Airline-caused disruptions use a different analysis.

What to do next

  1. Read the fare option for each direction or component, not just the cabin name or the most flexible flight in the itinerary.

  2. Ask Aeroplan for a cancellation quote covering the entire reward. Request an explanation of which fare option controls the fee if the itinerary combines different conditions.

  3. Act before the published advance-cancellation boundary. Preserve the successful cancellation time rather than relying only on when you began an online session or support inquiry.

  4. Review the points and payment settlement separately from the cancellation fee. Keep the fare-option breakdown so that a fee discrepancy can be reviewed against the correct award.

  5. Aeroplan reservation, fare option for each direction, departure time, points-payment breakdown and cancellation quote.

More booking questions

Does one flexible direction protect the whole reward?

Not necessarily. Aeroplan applies the most restrictive cancellation fee across mixed fare options.

Checked againstAeroplan Flight Reward Policy

Can a no-show award still be treated like a timely cancellation?

The published policy says forfeited rewards are not valid for points reinstatement.

Checked againstAeroplan Flight Reward Policy

Sources and last checked