Published by Flight HelpPage revision published

Is mySQupgrade a bidding system, and does the offer cover everyone in my booking?

Singapore Airlines currently describes mySQupgrade as a fixed-price purchase, not a negotiable bid. The price is per passenger, and a purchase applies to all passengers in the same booking for the selected flight. Eligible flights can be chosen separately. The online option closes nine hours before departure; an airport inquiry afterward is subject to availability, not an extension of the online offer.

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What this answer depends on

  • Current mySQupgrade process for eligible Singapore Airlines-issued and operated flights; not all fares or partner flights
  • Unlike an upgrade bid, the displayed mySQupgrade amount is fixed. Decide whether the offered cabin and total amount meet your needs; there is no supported tactic of entering a lower bid in this process. An invitation still does not guarantee inventory will remain available.
  • Separate flight selection does not mean separate passenger selection within the same booking. The published process applies the per-person amount to everyone in the booking on the selected flight. A request involving only selected travelers needs airline help before proceeding.
  • Singapore Airlines describes mySQupgrade as a fixed, non-negotiable price rather than a bid.
  • mySQupgrade prices are per passenger and apply to all passengers in the booking for separately selected eligible flights.
  • The online mySQupgrade option closes nine hours before departure, after which airport inquiries remain availability-dependent.
  • mySQupgrade requires eligible Singapore Airlines-issued and operated flights and excludes specified fares including Economy Lite/Value and Premium Economy Lite.

Important exceptions

  • Only eligible tickets and flights qualify; the source lists fare exclusions including Economy Lite/Value and Premium Economy Lite. No fare price, guaranteed airport upgrade or success outcome is promised. Partner-issued or partner-operated journeys must not be assumed eligible.

What to do next

  1. Open the official mySQupgrade eligibility route for the actual booking.

  2. Confirm which flights and cabins are offered, and calculate the total for every included passenger.

  3. Review the fixed price and current eligibility conditions before confirming payment.

  4. Keep the confirmed transaction; after the online window closes, ask at the airport only as a new availability-dependent inquiry.

  5. Have the ticket issuer, operating flight, fare type, passenger count, selected sectors and complete quoted amount.

More booking questions

Can I negotiate a lower offer like an upgrade bid?

No. Singapore Airlines describes the current mySQupgrade price as fixed and non-negotiable.

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