Can I pay an ANA award-cancellation fee by card instead of miles?

The choice depends on when the award was newly reserved and ticketed, where it was issued and how you request the refund. ANA offers card payment for eligible newer awards, but not for every ticket or issuing market. Check those conditions before assuming that a reissued older award qualifies.

What this answer depends on

  • ANA Mileage Club-issued international or partner awards; voluntary refund of a wholly unused award.
  • New reservations and tickets issued on or after June 24, 2025 may qualify for a card-paid cancellation fee; changing an older award after that date does not create eligibility.
  • The published alternatives are JPY 3,000 per person, or the local equivalent, and 3,000 miles per person; European issuance excluding Turkey and Russia, India, and Mexico cannot use the card option.
  • The card-fee refund procedure is online only, while the miles-fee route can use the website or ANA reservation service, subject to listed online exclusions.

Important exceptions

  • All-unused and mileage-validity requirements still apply. Mexico-issued awards and reservations involving an infant have additional online-processing restrictions, so an assisted miles-fee route may be necessary. This page does not convert a partner-program award into an ANA Mileage Club award.

What to do next

  1. Find the original reservation and ticket issue date, not only the latest exchange date. Establish the country or market of issuance from the ticket records.

  2. Check whether the card option is allowed for that issue date and market. Do not infer availability from your current location or the currency in your mileage account.

  3. Compare the actual quoted card charge with the miles that would be deducted. Use the airline’s local equivalent where applicable; there is no universal dollar amount in this rule.

  4. Complete the permitted refund procedure before the first segment departs and save the selected payment method. Verify the mileage return separately from the fee transaction.

  5. Original issue date, issuing market, reward program, ticket-use status, first departure and quoted fee options.

More booking questions

Does a recent change make my older award eligible for card payment?

ANA says an older award changed after the eligibility date still uses the mileage-fee option.

Checked againstANA International Flight AwardsPartner Flight Awards

Can I choose card payment over the phone?

The published card-fee refund route is through the ANA website, subject to eligibility.

Checked againstANA International Flight AwardsPartner Flight Awards

Sources and last checked