Can I spend a TAP voucher on an extra after the flight ticket has already been issued?

Use TAP’s Contact Center for this specific voucher action. The airline distinguishes adding a voucher-funded service to an already ticketed booking from using a voucher at the initial online checkout. That channel restriction should be checked before you pay cash expecting the payment to be replaced later.

What this answer depends on

  • An ordinary TAP voucher and a request to add a service to an existing ticketed booking.
  • Adding a voucher-funded service to an already ticketed booking requires TAP’s Contact Center and cannot be done online.
  • Unused voucher value remains available for future purchases.
  • Voucher balances cannot be combined with TAP Miles&Go program promotions.

Important exceptions

  • This establishes the published redemption channel, not live service availability or a right to replace an earlier cash payment. Different voucher types, expired instruments and agency-controlled bookings need individual verification.

What to do next

  1. Retrieve the issued ticket and the voucher, and identify the service you want. Do not confuse a planned service purchase with a request to refund an already consumed service.

  2. Ask the Contact Center whether the exact service and booking can use the voucher. State any promotion attached to the intended transaction.

  3. Confirm the amount deducted, any other payment and the remaining balance before authorizing it. Avoid first buying the service with cash on an assumption of later substitution.

  4. Keep the service confirmation and voucher balance record with the ticket. Check the service’s own cancellation conditions rather than assuming it inherits every feature of the original voucher.

  5. Issued ticket and booking reference, requested service, voucher identifier and expiry, balance and any promotion.

More booking questions

Does the ability to use a voucher online for a new purchase mean this can also be done online?

No. TAP expressly sends this post-ticketing service action to its Contact Center.

Checked againstTAP Vouchers and compensation cards

Must I spend the whole voucher on that service?

TAP allows unused value to remain for later purchases.

Checked againstTAP Vouchers and compensation cards

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