Published by Flight HelpPage revision published

Does the U.S. 24-hour booking rule cover my purchase?

For a qualifying booking made directly with an airline at least seven days before departure, the airline must provide either a free hold or penalty-free cancellation for at least twenty-four hours. Third-party purchases are not covered by that airline requirement.

Flight planning tools for comparing booking and fare details before paying

What this answer depends on

  • The airline chooses which of the two models it offers.
  • A third party may voluntarily provide its own cancellation terms.
  • The airline may voluntarily permit a change.

Important exceptions

  • The airline is not required to offer both options.
  • Do not promise a third-party cancellation right without that seller's separately verified terms.

What to do next

  1. Check the booking channel

    Confirm whether the purchase was made directly with the airline or through another seller.

  2. Check the departure timing

    Compare the booking date and time with the scheduled departure date and time.

  3. Save your records

    Keep the booking confirmation, payment record and any hold or cancellation confirmation.

Independent reservation assistance

Need help with a booking action?

When an eligible phone option is available, choose the exact action you need. These are independent travel-service numbers, not the airline's official customer-service line.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Need general new-booking help before choosing an airline?

This is an independent general new-booking number. Choose an airline above to check more specific booking, change or cancellation options.

Call for new-booking assistance

General flight assistance

  • New flight bookings
  • No website form to fill in
  • Tap to call or dial the number shown
Call now · (855) 321-3239

Independent booking assistance from a third-party travel service. We are not the airline and this is not an official airline phone number. Service fees may apply; confirm the total price and terms before purchase.

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