Published by Flight HelpPage revision published

Changing an ANA flight: start with the ticket’s purchase channel

A ticket bought through another seller is not automatically eligible for the same online workflow. A change can involve a fare difference and tax adjustments; the absence of an online reissue service charge does not make the replacement itinerary free. Retrieve the booking and check the fare conditions before selecting a new departure. Compare the complete replacement itinerary, including connections, rather than comparing only the first flight’s date. Ask the original seller to handle the exchange when that seller issued the ticket or when the booking does not meet ANA’s online conditions. Before accepting a quote, separate the fare difference from any change or handling charge. Save the updated ticket confirmation, then check seats, meals, assistance, and other arrangements again. Do not cancel the original ticket merely because the website does not show an available change; request a ticket-specific assessment first.

Flight planning tools for comparing booking and fare details before paying

Important unknowns

  • ANA voluntary changes; online eligibility and fare permission, not disruption or award exceptions.

What to do next

  1. Compare the complete replacement itinerary, including connections, rather than comparing only the first flight’s date.

  2. Ask the original seller to handle the exchange when that seller issued the ticket or when the booking does not meet ANA’s online conditions.

  3. Save the updated ticket confirmation, then check seats, meals, assistance, and other arrangements again.

  4. Review How to manage your booking from ANA and verify the current page before completing this task.

More booking questions

Choose the right change channel

Retrieve the booking and check the fare conditions before selecting a new departure. Compare the complete replacement itinerary, including connections, rather than comparing only the first flight’s date. Ask the original seller to handle the exchange when that seller issued the ticket or when the booking does not meet ANA’s online conditions.

Checked againstHow to manage your booking

Verify the new ticket and services

Before accepting a quote, separate the fare difference from any change or handling charge. Save the updated ticket confirmation, then check seats, meals, assistance, and other arrangements again. Do not cancel the original ticket merely because the website does not show an available change; request a ticket-specific assessment first.

Checked againstHow to manage your booking

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