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What APPR compensation may be due for a within-control delay or cancellation that is not required for safety?

The reviewed APPR uses different minimum amounts for large and small carriers and bases the band on arrival at the destination on the original ticket. First establish the within-control, non-safety conditions and the notice requirement. A long delay by itself is not enough.

Traveler organizing trip records and next steps after a flight disruption

What this answer depends on

  • Travel within the applicable APPR scope, including the ticketed journey and the event-specific conditions. The consolidated source displays current-through 2026-07-21; check for later changes.
  • For the qualifying section 12 delay/cancellation branch, the passenger must have been informed 14 days or less before departure and meet the other applicable conditions.
  • For a large carrier, arrival 3 to under 6 hours late has a minimum of CAD 400; 6 to under 9 hours, CAD 700; 9 hours or more, CAD 1,000.
  • For a small carrier, the corresponding minimum amounts are CAD 125, CAD 250 and CAD 500.
  • The APPR defines arrival by a door opening after landing to allow passengers to leave, not simply touchdown.

Important exceptions

  • The table does not apply to every weather or safety-related disruption, and denied boarding has different amounts. A refund instead of continuing travel has a distinct section 19(2) branch. Currency is Canadian dollars; do not read the amounts as U.S. dollars.

What to do next

  1. Ask for the cause category and determine whether the carrier owes large- or small-carrier obligations for this passenger. An operating agreement can matter as well as the airline’s own size.

  2. Compare the original final-arrival time with actual arrival and preserve the door-opening or disembarkation-related record. Keep notice timing as a separate eligibility fact.

  3. Submit a written compensation request identifying the band and the supporting timeline. Do not substitute a new replacement’s revised schedule for the original ticket’s arrival benchmark.

  4. If the carrier offers a different amount, ask whether it disputes the cause, size, timing or another condition. Keep any refund or expense payment separately identified.

  5. Have the original final arrival, actual arrival record, cause and notice, carrier classification or on-behalf details, ticket and written claim.

More booking questions

Are these U.S. dollars?

No. The stated amounts are CAD.

Checked againstAir Passenger Protection Regulations, SOR/2019-150

Does every nine-hour delay pay the highest amount?

No. The applicable cause, notice, carrier and passenger conditions must first be satisfied.

Checked againstAir Passenger Protection Regulations, SOR/2019-150

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