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How can I correct or change a passenger name with Avianca?

Start early enough to resolve the ticket, not just to send a message before that boundary. For a direct booking, Avianca’s help article routes the request through Vianca, with an agent completing it. Use the assistant linked from Avianca’s own name-correction page and follow the name-correction branch. Have the reservation code, the required spelling and the travel document ready. For an agency purchase, Avianca directs you to the agency instead. Explain exactly what is wrong and confirm that the person traveling is unchanged. Ask about any charge before approving the correction, since the cited article does not publish a universal fee. After processing, compare the ticket with the document you will use. An edited profile or an acknowledgment that a request was received is not the same as a corrected travel reservation.

Traveler comparing an original flight plan with changed or cancellation options

Important unknowns

  • Urgent exceptions and the applicable charge need individual confirmation.

What to do next

  1. Confirm that this is a correction for the same traveler.

  2. Use Vianca or the issuing agency within the published request window.

  3. Verify the completed ticket and keep the confirmation.

  4. Start early enough to resolve the ticket, not just to send a message before that boundary.

More booking questions

How do I correct a name on an Avianca reservation?

Avianca distinguishes a name correction from changing the person traveling. Its published rule prohibits replacing the traveler but permits one correction before the trip, requested at least 72 hours before the scheduled departure. Start early enough to resolve the ticket, not just to send a message before that boundary. For a direct booking, Avianca’s help article routes the request through Vianca, with an agent completing it. Use the assistant linked from Avianca’s own name-correction page and follow the name-correction branch. Have the reservation code, the required spelling and the travel document ready. For an agency purchase, Avianca directs you to the agency instead. Explain exactly what is wrong and confirm that the person traveling is unchanged. Ask about any charge before approving the correction, since the cited article does not publish a universal fee. After processing, compare the ticket with the document you will use. An edited profile or an acknowledgment that a request was received is not the same as a corrected travel reservation. What to do next Confirm that this is a correction for the same traveler. Use Vianca or the issuing agency within the published request window. Verify the completed ticket and keep the confirmation. Who this applies to Avianca pre-trip correction; one correction and a 72-hour request boundary. Do not transfer this deadline to a different airline. Before you confirm Urgent exceptions and the applicable charge need individual confirmation. Sources Last checked: September 22, 2026. Avianca — Can I change my ticket's name?

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