How can I correct or change a passenger name with Virgin Atlantic?
Virgin Atlantic’s conditions require the booking, ticket and passport to agree and set a minimum of two hours before departure for requesting a correction. Acting earlier gives you time to resolve documents or reissue questions. Describe the request accurately. Fixing the same traveler’s name is different from asking to give the ticket to someone else. Virgin Atlantic generally treats tickets as nontransferable, with separate provisions for certain package-holiday arrangements. A package booking should therefore be raised with the holiday provider, not assumed to follow a flight-only ticket’s procedure. Send the exact existing and required spelling through the appropriate secure channel. Ask whether reissue is needed and what the complete charge will be before authorizing it. Then compare the updated ticket with the passport you will actually present. Editing a frequent-flyer account or contact profile is not a substitute for confirming the travel document on the reservation itself.
Important unknowns
- Ask for the correction charge and any reissue cost before authorizing work on the ticket.
More booking questions
How do I correct a name on a Virgin Atlantic ticket?
Ask Virgin Atlantic or its authorized agent to correct the ticket when the traveler’s name does not match the passport. Virgin Atlantic’s conditions require the booking, ticket and passport to agree and set a minimum of two hours before departure for requesting a correction. Acting earlier gives you time to resolve documents or reissue questions. Describe the request accurately. Fixing the same traveler’s name is different from asking to give the ticket to someone else. Virgin Atlantic generally treats tickets as nontransferable, with separate provisions for certain package-holiday arrangements. A package booking should therefore be raised with the holiday provider, not assumed to follow a flight-only ticket’s procedure. Send the exact existing and required spelling through the appropriate secure channel. Ask whether reissue is needed and what the complete charge will be before authorizing it. Then compare the updated ticket with the passport you will actually present. Editing a frequent-flyer account or contact profile is not a substitute for confirming the travel document on the reservation itself. What to do next Identify whether this is a same-person correction or a proposed transfer. Request correction from Virgin Atlantic or the authorized seller before the stated deadline. Verify the resulting ticket and passport spelling. Who this applies to Virgin Atlantic conditions of carriage; two-hour minimum is not a recommendation to wait. Package-holiday transfer questions have a separate branch. Before you confirm Ask for the correction charge and any reissue cost before authorizing work on the ticket. Sources Last checked: September 22, 2026. Virgin Atlantic — Conditions of Carriage: Article 7, Your ticket
Checked againstConditions of Carriage: Article 7, Your ticket
Sources and last checked
- Conditions of Carriage: Article 7, Your tickethttps://www.virginatlantic.com/en-US/policies/conditions-of-carriage/article-7