How can I change the date or time of a flight with ITA Airways?
A ticket issued by a travel agency must be handled through that agency. Retrieve the booking using the booking code or ticket number and last name. If you are already checked in, cancel check-in before attempting the change. For only some passengers, or a case involving services that cannot be handled online, contact ITA’s assistance office rather than applying a change to the wrong travelers. Compare the entire replacement journey and the charges before confirming. ITA emails a new ticket after a completed change while keeping the same booking reference, so an unchanged reference is not a problem by itself. Check the new ticket details and any paid extras against the request. If ITA changed or canceled your flight, first follow the options in its notification; do not confuse that process with a voluntary date change under your original fare.

Important unknowns
- A booking reference remaining unchanged is normal; the new ticket is the key record.
More booking questions
How do I change the date of an ITA Airways flight?
ITA’s website and app can change eligible travel dates when the fare permits. The published online process covers qualifying tickets beginning with 055 bought through the listed ITA channels, including eligible partner itineraries. A ticket issued by a travel agency must be handled through that agency. Retrieve the booking using the booking code or ticket number and last name. If you are already checked in, cancel check-in before attempting the change. For only some passengers, or a case involving services that cannot be handled online, contact ITA’s assistance office rather than applying a change to the wrong travelers. Compare the entire replacement journey and the charges before confirming. ITA emails a new ticket after a completed change while keeping the same booking reference, so an unchanged reference is not a problem by itself. Check the new ticket details and any paid extras against the request. If ITA changed or canceled your flight, first follow the options in its notification; do not confuse that process with a voluntary date change under your original fare. What to do next Check the ticket prefix, seller and fare eligibility. Retrieve the booking and resolve check-in or partial-passenger handling. Review and confirm the new journey, then check the emailed ticket. Who this applies to Qualifying ITA 055 tickets and the listed online servicing channels. Before you confirm A booking reference remaining unchanged is normal; the new ticket is the key record. Sources Last checked: September 22, 2026. ITA Airways — Online Changes and Refunds
Checked againstOnline Changes and Refunds
Sources and last checked
- Online Changes and Refundshttps://www.ita-airways.com/it/en/manage-my-bookings/manage/change-and-refund