How can I correct or change a passenger name with WestJet?
WestJet publishes a name-change fee category and asks passengers to contact it for assistance. Its guidance sends bookings made through an agency or another provider back to that provider. The existence of a fee table does not tell you whether every typo has a charge or whether your particular ticket can be transferred. Do not pay for a new flight or cancel the current one before the servicing party identifies the correct procedure. Have the reservation code, ticket receipt, original name and requested name ready, and provide identity documents only through the requested secure channel. Ask for an itemized quote and confirmation of what will be changed: the reservation, the ticket, and any partner-operated flights. Also ask whether the request changes seat assignments or other purchased services. Once the work is complete, read the updated travel documents yourself. A changed account profile, a case number or an agent’s acknowledgment is not the same thing as a corrected ticket.
Important unknowns
- Confirm whether the request is a spelling correction, a legal-name update or a different traveler; do not assume the same conditions apply.
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Change or correct a name on a WestJet ticket
Start with the company that sold the ticket and describe whether you need a spelling correction, a legal-name update or a different traveler. WestJet publishes a name-change fee category and asks passengers to contact it for assistance. Its guidance sends bookings made through an agency or another provider back to that provider. The existence of a fee table does not tell you whether every typo has a charge or whether your particular ticket can be transferred. Do not pay for a new flight or cancel the current one before the servicing party identifies the correct procedure. Have the reservation code, ticket receipt, original name and requested name ready, and provide identity documents only through the requested secure channel. Ask for an itemized quote and confirmation of what will be changed: the reservation, the ticket, and any partner-operated flights. Also ask whether the request changes seat assignments or other purchased services. Once the work is complete, read the updated travel documents yourself. A changed account profile, a case number or an agent’s acknowledgment is not the same thing as a corrected ticket. What to do next Identify the seller and the kind of name change before requesting a quote. Ask which documents, fees and ticket updates apply to this booking. Verify the new ticket and every traveler’s details after completion. Who this applies to Agency and other third-party bookings have a separate servicing route. A spelling correction and replacement of the traveler must not be treated as interchangeable. Before you confirm Confirm whether the request is a spelling correction, a legal-name update or a different traveler; do not assume the same conditions apply. Sources Last checked: September 22, 2026. WestJet — Fees
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