TAP checked baggage: Discount has route exceptions, and fees need a trip quote
Piece inclusion depends on the fare and route. Discount normally has no included checked piece in the published table, but TAP lists one 23 kg piece for Discount travel to or from Luanda or Maputo. Do not apply a general “no bag” label without checking that exception. Extra-baggage pricing varies with the itinerary, travel date, purchase timing and channel. Obtain the price in Manage Your Booking; agency customers may also purchase through their agent. A standard additional piece is not the same as excess weight or size, and baggage over 32 kg must use the cargo route TAP specifies. Confirm any mixed-airline journey before relying on TAP’s own-flight allowance.
More booking questions
TAP delayed baggage: the search report is not your written claim
TAP asks passengers to report missing baggage within 72 hours of landing, then submit a written claim separately. The airline explicitly says the lost-baggage report is not a claim. Keep the PIR reference and use it to follow the search and maintain contact or delivery details. The online report is for TAP and TAP Express-operated flights, but TAP lists location restrictions: it is unavailable in Italy, the United Kingdom and Brazil other than São Paulo Guarulhos. Use the applicable airport or airline assistance route instead of repeatedly trying an unavailable form. If a bag remains unlocated, TAP may send an appearance-and-contents request; its guidance requires that form within five days of the email. Record receipts and evidence for the written claim while the search continues.
Checked againstTraveling with hold baggageProblems with baggage
TAP checked baggage: Discount has route exceptions, and fees need a trip quote
TAP’s standard checked-bag limits are 23 kg in Economy and 32 kg in Business, with 158 cm total dimensions. Piece inclusion depends on the fare and route. Discount normally has no included checked piece in the published table, but TAP lists one 23 kg piece for Discount travel to or from Luanda or Maputo. Do not apply a general “no bag” label without checking that exception. TAP Air Portugal: Traveling with hold baggage Extra-baggage pricing varies with the itinerary, travel date, purchase timing and channel. Obtain the price in Manage Your Booking; agency customers may also purchase through their agent. A standard additional piece is not the same as excess weight or size, and baggage over 32 kg must use the cargo route TAP specifies. Confirm any mixed-airline journey before relying on TAP’s own-flight allowance. TAP Air Portugal: Traveling with hold baggage Confirm inclusion before purchasing Locate the fare and route row, including any Luanda or Maputo exception. Compare the included allowance with the packed pieces and their measurements. Get the current extra-baggage quote from the booking or seller and retain proof of what it covers.
Checked againstTraveling with hold baggageProblems with baggage
TAP delayed baggage: the search report is not your written claim
TAP asks passengers to report missing baggage within 72 hours of landing, then submit a written claim separately. The airline explicitly says the lost-baggage report is not a claim. Keep the PIR reference and use it to follow the search and maintain contact or delivery details. TAP Air Portugal: Problems with baggage The online report is for TAP and TAP Express-operated flights, but TAP lists location restrictions: it is unavailable in Italy, the United Kingdom and Brazil other than São Paulo Guarulhos. Use the applicable airport or airline assistance route instead of repeatedly trying an unavailable form. If a bag remains unlocated, TAP may send an appearance-and-contents request; its guidance requires that form within five days of the email. Record receipts and evidence for the written claim while the search continues. TAP Air Portugal: Problems with baggage Complete reporting, tracing and the claim Use the available reporting channel promptly and save the PIR. Respond to the contents request within its stated deadline and update the delivery information. Submit a separate written request explaining the loss or expenses, with the supporting records. Last checked: 2026-09-22.
Checked againstTraveling with hold baggageProblems with baggage
Sources and last checked
- Traveling with hold baggagehttps://www.flytap.com/en-us/information/baggage/hold-baggage
- Problems with baggagehttps://www.flytap.com/en-us/information/baggage/problems-baggage