WestJet Travel Bank expiry: request an extension for each eligible credit

Each Travel Bank credit expires 12 months after issue, at 23:59 Central Time. WestJet offers a one-time 12-month extension for eligible credits, requested by phone before expiry and paid by credit card.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    The fee applies to each eligible individual credit. Some credits cannot be extended, including Premium-cabin credits on Economy-seats-only aircraft from before May 15, 2025.

  2. Use the official recovery route

    List the credits separately, with their amounts, issue dates and displayed deadlines. Ask which entries qualify and what extending each would cost, then compare the quoted total with journeys you can realistically book.

  3. Keep your request focused

    Keep the confirmation alongside the original records and check the account against what was agreed. Track unresolved entries separately rather than assuming the whole balance was extended.

Sources and last checked