Virgin Neighbour-Free paid: check the consequence before changing your seat

Check before altering paid, assigned Virgin Neighbour-Free Seating.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    A voluntary seat change loses the service without refund or reinstatement. A later paid cabin upgrade refunds the Neighbour-Free payment.

  2. Use the official recovery route

    Any separately purchased original seat assignment remains nonrefundable when Neighbour-Free replaces it.

  3. Keep your request focused

    If Virgin cannot provide the service, the bid amount returns. If its replacement seat is not reasonably comparable and no longer suits your needs, request a refund through Virgin’s website.

  4. Check the result

    Voluntarily cancelling the booking normally gives no refund; exceptions required by law remain.

Sources and last checked