Turkish Airlines wheelchair request: confirm assistance and any companion separately

Request wheelchair assistance at least 48 hours before the scheduled flight and check that it is confirmed in the booking record. Approved wheelchair assistance is complimentary.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    With less than 48 hours remaining, ask immediately. Turkish considers late requests according to availability, so a late request does not guarantee service.

  2. Use the official recovery route

    Discuss personal-care arrangements separately. Passengers who can meet their personal needs independently may travel alone. A passenger unable to meet those needs or handle safety instructions and emergencies needs a companion. Cabin crew do not provide companion services.

  3. Keep your request focused

    Describe the airport mobility help you need, then identify any support you need throughout the flight. Ask Turkish to confirm both arrangements for the actual journey; a wheelchair confirmation alone does not settle the companion question.

Sources and last checked