TAP paid-seat changes: cash refund, reusable value or no refund?

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

Practical guidance for this specific request. Flight Help is independent, cannot access your account, and is not the airline.

TAP paid-seat changes: cash refund, reusable value or no refund?

Identify what changed before requesting an ordinary paid-seat refund. A voluntary fare change can qualify when the reissued ticket already includes selection. Involuntary loss of the purchased service can also qualify.

Important unknowns

The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

Identify the account
Buying a cabin upgrade does not refund the seat-booking payment. Voluntarily canceling the seat instead allows its value to be reused for one year from purchase through TAP's Contact Center. Failing emergency-exit eligibility does not qualify for a refund.
Use the official recovery route
After an aircraft change, TAP tries to assign the same seat area; a window or aisle is not guaranteed. Keep the receipt and replacement assignment, and explain whether you changed the fare, bought an upgrade or lost the service.
Keep your request focused
These rules concern ordinary selection, not adjacent-space products.

Sources and last checked

TAP Air Portugal — Frequently asked questionshttps://www.flytap.com/en-us/help/frequently-asked-questions?v=tSource rechecked 27 October 2026 (Moscow); effective date not established

TAP paid-seat changes: cash refund, reusable value or no refund?

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

Practical guidance for this specific request. Flight Help is independent, cannot access your account, and is not the airline.

What to do next

Identify the account

Buying a cabin upgrade does not refund the seat-booking payment. Voluntarily canceling the seat instead allows its value to be reused for one year from purchase through TAP's Contact Center. Failing emergency-exit eligibility does not qualify for a refund.

Use the official recovery route

After an aircraft change, TAP tries to assign the same seat area; a window or aisle is not guaranteed. Keep the receipt and replacement assignment, and explain whether you changed the fare, bought an upgrade or lost the service.

Keep your request focused

These rules concern ordinary selection, not adjacent-space products.

TAP paid-seat changes: cash refund, reusable value or no refund?

Questions about TAP Air Portugal booking or changes?

Call for booking, change or cancellation assistance

TAP paid-seat changes: cash refund, reusable value or no refund?

Important unknowns

What to do next

Sources and last checked

TAP paid-seat changes: cash refund, reusable value or no refund?

Questions about TAP Air Portugal booking or changes?

Call for booking, change or cancellation assistance

TAP paid-seat changes: cash refund, reusable value or no refund?

Important unknowns

What to do next

Sources and last checked