What happens to the other passengers’ booking code when I cancel one Lufthansa traveler online?

Lufthansa says an online cancellation for selected travelers splits the reservation automatically. Passengers who remain booked keep the original booking code. Select names carefully and verify both the cancellation confirmation and the surviving itinerary; a shared original reference does not mean everybody must be canceled together.

What this answer depends on

  • An eligible Lufthansa online cancellation selecting individual passengers rather than the whole booking.
  • Eligible online cancellations can be made for selected travelers rather than all passengers.
  • The reservation is split automatically and the remaining travelers retain the original booking code.
  • The published online cancellation and refund route is available up to two hours before departure, subject to the ticket conditions.

Important exceptions

  • The published process does not guarantee that every booking can be serviced online, or that a selected passenger is entitled to cash. It does not specify here what reference the canceled traveler receives. Do not infer refund approval from the mechanical creation of a split record.

What to do next

  1. Open the booking through the official account or booking retrieval page. Identify each traveler who should leave and each traveler who must remain before selecting a cancellation action.

  2. Review the names and fare-rule settlement shown on the confirmation screen. Stop if the interface proposes canceling the whole group or does not support the required selection.

  3. Save the cancellation record for the selected traveler. Then reopen the original booking code to check the names and flights that should still be active.

  4. Have the ticket issuer reconcile any unexpected result. For an agency-issued booking, coordinate with the agent rather than submitting conflicting instructions through separate channels.

  5. Original booking code, passenger list, ticket numbers, cancellation selection and remaining-trip confirmation.

More booking questions

Do the passengers who still travel need a new booking code?

Lufthansa says they keep the original code after the automatic split.

Checked againstCancellations and refunds

Does selecting one passenger determine the refund amount?

No. The fare conditions and ticket use still govern the settlement.

Checked againstCancellations and refunds

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