Changing the order of LOT flights: correct the ticket before skipping a segment

Contact LOT before skipping a flight or changing the ticketed flight order. Its conditions link continued travel to the corrected route and any fare difference.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    If travel has not started, the new route uses the fare applicable when you report the correction. After travel starts, LOT uses the fare applicable on the original booking date. A higher resulting fare requires payment of the difference.

  2. Use the official recovery route

    Explain the intended route, including flights you need to keep, and obtain the corrected ticket and quote. Failure to make the correction or pay the applicable charge can lead to cancellation of onward bookings.

  3. Keep your request focused

    Local regulations can alter these rules. Ask LOT which conditions apply to your ticket; sending a message alone does not establish that the remaining flights are protected.

Sources and last checked