How can I cancel a flight with LOT Polish Airlines?

LOT's observed U.S. 24-hour procedure applies only to a direct individual 080 ticket requested within 24 hours of issue and at least 24 hours before first departure; agency and exchanged tickets are excluded. Outside that branch, the fare, used segments, fees, issuer and original payment method determine the result.

What this answer depends on

  • Confirm 080 document in the exact booking before submitting.
  • Confirm direct or agency issue in the exact booking before submitting.
  • Confirm exchanged status in the exact booking before submitting.
  • Confirm hours since issue in the exact booking before submitting.
  • Confirm hours to departure in the exact booking before submitting.
  • Confirm fare and used segments in the exact booking before submitting.
  • Confirm original payment in the exact booking before submitting.
  • Confirm voluntary or disruption reason in the exact booking before submitting.

Important exceptions

  • LOT's observed rule uses at least 24 hours before departure, which differs from the seven-day condition used by some other carriers.
  • The special procedure does not apply to exchanged tickets or prove a voluntary refund outside its scope.

Important unknowns

  • Seller or merchant: check the live booking or cancellation result before confirming.
  • Who issued the ticket: check the live booking or cancellation result before confirming.
  • Flight only or package: check the live booking or cancellation result before confirming.
  • Operating carrier: check the live booking or cancellation result before confirming.
  • Fare or award product: check the live booking or cancellation result before confirming.
  • Booking time: check the live booking or cancellation result before confirming.
  • Departure time: check the live booking or cancellation result before confirming.
  • Unused or partly used segments: check the live booking or cancellation result before confirming.
  • Check in or no show state: check the live booking or cancellation result before confirming.
  • Payment method: check the live booking or cancellation result before confirming.
  • Point of sale and jurisdiction: check the live booking or cancellation result before confirming.
  • Live cancellation result: check the live booking or cancellation result before confirming.

What to do next

  1. Check the ticket number, seller and whether the document has been exchanged.

  2. For the observed U.S. special branch, verify a direct individual 080 ticket, request within 24 hours and at least 24 hours to first departure.

  3. Outside that branch, read the fare rules and establish whether travel is wholly unused or partly used.

  4. Return an agency ticket to its issuer and verify any applicable fee and payment method.

  5. Use the separate carrier-disruption route for a LOT cancellation, long delay or denied boarding.

Sources and last checked