How can I cancel a flight with LATAM?

Retrieve the booking in LATAM My trips and read the ticket-specific return result before confirming. Voluntary fare value depends on the purchased fare, while unused boarding fees can be a separate refundable component; a LATAM-cancelled or rescheduled flight uses a different refund basis.

What this answer depends on

  • Confirm seller in the exact booking before submitting.
  • Confirm booking retrieval in the exact booking before submitting.
  • Confirm fare rules in the exact booking before submitting.
  • Confirm fare versus boarding fees in the exact booking before submitting.
  • Confirm service fee in the exact booking before submitting.
  • Confirm used segments in the exact booking before submitting.
  • Confirm voluntary or airline-caused reason in the exact booking before submitting.

Important exceptions

  • Successful booking retrieval does not prove that the fare is refundable.
  • A full refund for unused services after an airline cancellation must not be imported into a passenger-requested voluntary cancellation.

Important unknowns

  • Seller or merchant: check the live booking or cancellation result before confirming.
  • Who issued the ticket: check the live booking or cancellation result before confirming.
  • Flight only or package: check the live booking or cancellation result before confirming.
  • Operating carrier: check the live booking or cancellation result before confirming.
  • Fare or award product: check the live booking or cancellation result before confirming.
  • Booking time: check the live booking or cancellation result before confirming.
  • Departure time: check the live booking or cancellation result before confirming.
  • Unused or partly used segments: check the live booking or cancellation result before confirming.
  • Check in or no show state: check the live booking or cancellation result before confirming.
  • Payment method: check the live booking or cancellation result before confirming.
  • Point of sale and jurisdiction: check the live booking or cancellation result before confirming.
  • Live cancellation result: check the live booking or cancellation result before confirming.

What to do next

  1. Identify the seller and retrieve the booking in My trips using the account or booking details.

  2. Open Ticket refund without submitting and read whether the fare itself permits a voluntary return.

  3. Separate fare value, unused boarding fees and any non-refundable office or Contact Center service fee.

  4. Verify whether travel is wholly unused or partly used and review every remaining segment.

  5. Confirm only after My trips shows the affected ticket and amount; use the disruption path if LATAM cancelled or rescheduled the flight.

Sources and last checked