Find and reuse a restored Delta eCredit when changing a ticket

Cancelling an unused ticket paid with eCredit restores the original eCredit to your account after applicable cancellation fees.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    If you cannot find it in your profile, check its original record. Only credits linked to your SkyMiles number when issued appear there. Otherwise, enter the credit number at delta.com/redeem; absence from the profile alone does not establish that its value disappeared.

  2. Use the official recovery route

    Delta allows up to five combinable eCredits per ticket for an initial purchase, but two per ticket for a change. You can use eCredits to pay for a ticket change on Delta.com.

  3. Keep your request focused

    Check each instrument’s particular conditions, the restored balance and its expiry before confirming payment. The general combination maximum does not make every credit eligible.

Sources and last checked