Delta damaged-bag reports: choose the clock for your case

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

Practical guidance for this specific request. Flight Help is independent, cannot access your account, and is not the airline.

Delta damaged-bag reports: choose the clock for your case

Visit Delta’s Baggage Service Office (BSO) before leaving the airport for ordinary visible damage.

Important unknowns

The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

Identify the account
On domestic tickets issued on or after October 8, 2025, report within six hours of arrival; older tickets allow 24 hours. International reports are due within seven days of arrival.
Use the official recovery route
If a delayed bag is returned damaged, the clock is 24 hours from return. Delta also accepts these reports through Reservations or delta.com.
Keep your request focused
Mobility devices, concealed damage or pilferage, and bags checked by unaccompanied minors or travelers with disabilities have separate exceptions. Confirm the relevant rule rather than applying six hours universally.
Check the result
Keep the BSO file reference, then choose “Damaged Bag Claim” and include relevant receipts.

Sources and last checked

Delta Air Lines — Damaged, Delayed or Lost Baggagehttps://www.delta.com/us/en/baggage/delayed-lost-damaged-baggageSource rechecked 27 October 2026 (Moscow); effective date not established

Delta damaged-bag reports: choose the clock for your case

Choose the booking action that matches your request and call an independent travel service directly. You can read the airline guide below instead.

Any telephone options shown here are for new bookings, flight changes or cancellations only. They are not baggage-claim, loyalty-account or refund-status support.

Prefer to read first? Open the guide below

Practical guidance for this specific request. Flight Help is independent, cannot access your account, and is not the airline.

What to do next

Identify the account

On domestic tickets issued on or after October 8, 2025, report within six hours of arrival; older tickets allow 24 hours. International reports are due within seven days of arrival.

Use the official recovery route

If a delayed bag is returned damaged, the clock is 24 hours from return. Delta also accepts these reports through Reservations or delta.com.

Keep your request focused

Mobility devices, concealed damage or pilferage, and bags checked by unaccompanied minors or travelers with disabilities have separate exceptions. Confirm the relevant rule rather than applying six hours universally.

Check the result

Keep the BSO file reference, then choose “Damaged Bag Claim” and include relevant receipts.

Delta damaged-bag reports: choose the clock for your case

Questions about Delta Air Lines booking or changes?

Call for booking, change or cancellation assistance

Delta damaged-bag reports: choose the clock for your case

Important unknowns

What to do next

Sources and last checked

Delta damaged-bag reports: choose the clock for your case

Questions about Delta Air Lines booking or changes?

Call for booking, change or cancellation assistance

Delta damaged-bag reports: choose the clock for your case

Important unknowns

What to do next

Sources and last checked