Air France train, bus or ferry on the itinerary: separate it from SkyMiles flight earning

What to do next

1. Identify the account

   Delta excludes AF-booked segments operated as SNCF TGVAIR, bus service, and boat/ferry service with fare basis YBOAT. For the Air France flight-earning tables applying from January 1, 2024, select the relevant intra-Europe/domestic-France or international table (excluding intra-Europe). Earning depends on the listed paid fare class and eligible SkyTeam marketing and operation. Unlisted classes and Award Travel earn no miles.

2. Use the official recovery route

   These are named exclusions, not a finding about every rail product or every loyalty program.

3. Keep your request focused

   Start with the complete itinerary and give each leg its own row. Record the transport mode, segment identifier, operator and fare wording actually shown. Keep the ground sectors visible rather than reducing the trip to its airport-to-airport portion. The purpose is to understand the activity you expect to credit, not to reconstruct a journey from a map.

4. Check the result

   For a named surface-service exclusion, compare the actual record with the description above. If the operator or fare basis is unclear, ask the seller or Delta to identify it before counting that sector in an estimate. A question tied to one leg is more useful than asking whether the entire combined journey earns.

5. Scope and limitations

   For the flight portions, retain the fare-class evidence and applicable table separately from the ground-transport record. If a condition remains unresolved, mark it as a question. Do not substitute a class letter from another sector or assume that a cabin name tells you which earning row applies.

6. Practical check 6

   After travel, compare the activity history with the sectors you actually completed and keep the receipts together. An enquiry should identify what you expected, which leg it concerns and which condition you need explained. Use existing missing-credit guidance for timing questions; this guide supplies no new claim deadline or guaranteed posting result.

7. Practical check 7

   Keep a question about ticket structure, disruption handling or baggage separate from this earning check. Those matters, Flying Blue benefits and partner-award booking permission are outside this guide. Its result is a sector-by-sector explanation of the SkyMiles flight-earning question, rather than a blanket conclusion about the whole purchase.