How can I correct or change a passenger name with British Airways?

British Airways distinguishes correcting the same traveler from replacing the traveler. A typo may require documents, taxes, surcharge reconciliation or reissue depending on the itinerary and issuer. Updating advance passenger information alone does not alter the e-ticket; inspect the ticketed name after the action, especially when another airline operates a segment. Open British Airways Manage My Booking and keep the e-ticket receipt, not only the booking reference, available. Confirm that British Airways actually reissued the e-ticket; a profile or API-data update alone is not proof that the ticketed name or itinerary changed.

Important exceptions

  • Changing a profile or passenger-information field may not change the e-ticket.
  • A correction for the same traveler does not imply that the ticket can be transferred to someone else.
  • Do not buy a duplicate ticket until the issuer states that the original cannot be corrected.
  • Stop if only the loyalty profile or travel-document field changed but the e-ticket still shows the old name.
  • Do not send identity documents to an unverified contact or expose their numbers in notes.

What to do next

  1. Define the request

    Compare the ticketed name with identification and confirm the same traveler remains.

  2. Identify the issuer

    Use the e-ticket receipt to find the party controlling correction, documents, taxes or reissue.

  3. Separate API from ticket

    Treat an advance passenger information update and an e-ticket correction as different records.

  4. Verify all segments

    Inspect the reissued e-ticket and every BA or other-airline segment before travel.

More booking questions

Is the British Airways request a correction or a replacement traveler?

British Airways distinguishes correcting the same traveler from replacing the traveler; the ticket issuer must decide whether correction documents, taxes or reissue apply.

Confirm before booking

  • Confirm for this ticket: Define the request.

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Does updating advance passenger information change the BA e-ticket?

No. An advance passenger information update alone does not prove that the ticketed name changed or that an e-ticket was reissued.

Confirm before booking

  • Confirm for this ticket: Identify the issuer.

Checked againstChanges and cancellations FAQsCustomer commitmentService feesConditions of carriage

What should I check on a BA itinerary operated by another airline?

For an itinerary with another operating carrier, keep the e-ticket receipt and confirm the accepted name and ticket status on every affected segment after service.

Confirm before booking

  • Confirm for this ticket: Separate API from ticket.

Checked againstChanges and cancellations FAQsCustomer commitmentService feesConditions of carriage

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