How can I correct or change a passenger name with American Airlines?

For an American name problem, use the 13-digit ticket as the controlled object. Decide whether the task is a same-passenger correction or a new traveler, then identify the issuing carrier and any codeshare operator. A reservation display that looks corrected is insufficient until the e-ticket and every affected segment carry the accepted identity. Use American Manage trips and locate both the record locator and the 13-digit ticket number. After action, verify the American ticket status, credit type and expiration, and all segments rather than relying only on the reservation display.

Important exceptions

  • Changing a profile or passenger-information field may not change the e-ticket.
  • A correction for the same traveler does not imply that the ticket can be transferred to someone else.
  • Do not buy a duplicate ticket until the issuer states that the original cannot be corrected.
  • Stop if only the loyalty profile or travel-document field changed but the e-ticket still shows the old name.
  • Do not send identity documents to an unverified contact or expose their numbers in notes.

What to do next

  1. Classify the traveler

    Confirm that the request concerns the same passenger and compare the name with identification.

  2. Capture ticket identity

    Save the American record locator and 13-digit ticket number before service.

  3. Map the itinerary

    Record the ticket issuer plus each marketing and operating carrier on codeshare segments.

  4. Verify document propagation

    Check the e-ticket status and every affected segment instead of relying on the reservation display.

More booking questions

Is this an American same-passenger correction or a different traveler?

American's reviewed path requires separating a correction for the same human traveler from an attempted passenger replacement.

Confirm before booking

  • Confirm for this ticket: Classify the traveler.

Checked againstReservations and tickets FAQsSame-day travelBasic EconomyTravel creditAmerican name correction guidelinesAmerican name change restrictions

Why keep the 13-digit American ticket number?

The 13-digit ticket is the controlled document; keep it with the record locator so the reservation display can be checked against the actual ticket.

Confirm before booking

  • Confirm for this ticket: Capture ticket identity.

Checked againstReservations and tickets FAQsSame-day travelBasic EconomyTravel creditAmerican name correction guidelinesAmerican name change restrictions

How do partner or codeshare segments change the check?

Identify the issuing carrier and every operator, then verify that the accepted identity appears on the e-ticket and all affected segments.

Confirm before booking

  • Confirm for this ticket: Map the itinerary.

Checked againstReservations and tickets FAQsSame-day travelBasic EconomyTravel creditAmerican name correction guidelinesAmerican name change restrictions

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