How can I rebook a flight with Air Canada?
Air Canada rebooking starts with ticket control: direct Air Canada record, agency ticket or another carrier's document. Then separate voluntary plans from an Air Canada schedule change. Price all partner segments together, protect the original until the replacement is clear and verify the new ticket plus seats after reissue. Retrieve the Air Canada booking reference and determine whether Air Canada, an agency or another airline issued the ticket. Save the Air Canada receipt and verify the reissued ticket, remaining value, seats and all partner-operated segments.
Important exceptions
- A disruption waiver and a voluntary rebooking are not interchangeable.
- A credit balance does not guarantee that every route, traveler, product or seller can use it.
- Do not rebook through a seller that cannot see or apply the original ticket value.
- Stop if the proposed ticket leaves the old itinerary active or creates duplicate live segments.
- Do not assume a credit works for another traveler, route or operating carrier.
More booking questions
Who controls an Air Canada rebooking?
Start with ticket control: an Air Canada record, agency ticket or another carrier's document can have different servicing ownership.
Confirm before booking
- Confirm for this ticket: Identify the issuer.
Checked againstCustomer service planManage My Booking FAQFare options and feesCancellation and refund
Is this voluntary rebooking or an Air Canada disruption?
Separate a traveler-requested replacement from an Air Canada schedule change before choosing a fare or waiver branch.
Confirm before booking
- Confirm for this ticket: Classify the reason.
Checked againstCustomer service planManage My Booking FAQFare options and feesCancellation and refund
What must be verified after Air Canada reissues?
Verify the new ticket, remaining retained value, seats and every partner-operated segment after reissue.
Confirm before booking
- Confirm for this ticket: Price all segments.
Checked againstCustomer service planManage My Booking FAQFare options and feesCancellation and refund
Sources and last checked
- Customer service planhttps://www.aircanada.com/us/en/aco/home/legal/air-canada-customer-service-plan.html
- Manage My Booking FAQhttps://www.aircanada.com/ca/en/aco/home/book/manage-bookings/faq-manage-my-booking.html
- Fare options and feeshttps://www.aircanada.com/ca/en/aco/home/book/fare-options-and-fees.html
- Cancellation and refundhttps://www.aircanada.com/ca/en/aco/home/fly/customer-support/cancellation-refund.html