How can I correct or change a passenger name with Air Canada?

Air Canada's reviewed Manage My Booking guidance says to contact Air Canada for a misspelled name and to return an agency booking to the travel agent. The available source set does not establish a complete legal-name update, passenger substitution, partner-airline propagation or e-ticket reissue policy. Identify who sold the ticket and whether the issue is simply a misspelling for the same traveler. Follow the official Air Canada or agency instruction and preserve it. Do not promise transfer to another person or claim that every partner record changed; verify the displayed traveler name and ticket status after servicing.

Important exceptions

  • Changing a profile or passenger-information field may not change the e-ticket.
  • A correction for the same traveler does not imply that the ticket can be transferred to someone else.
  • Stop if the request is a legal-name update, different traveler or partner-record change beyond the published misspelling guidance.
  • Do not cancel or replace the ticket merely to discover an unavailable rule.
  • Do not describe an unstated Air Canada fee, waiver, credit, transfer or deadline as confirmed.

What to do next

  1. Classify the request

    Compare the ticket with identification and record whether this is a misspelling for the same traveler.

  2. Identify the seller

    Use the receipt to choose Air Canada or the original travel agent before requesting service.

  3. Preserve the instruction

    Save the written Air Canada or agency response and any requested documentation.

  4. Verify the result

    Recheck the traveler name, ticket status and every partner-operated segment after service.

More booking questions

Is the Air Canada request only a misspelling for the same traveler?

The reviewed Air Canada guidance covers a misspelled name; it does not establish a universal legal-name update, passenger substitution or ticket-transfer process.

Confirm before booking

  • Confirm for this ticket: Classify the request.

Checked againstAir Canada Manage My Booking FAQ

Who should handle an Air Canada name correction?

Use Air Canada for a direct booking and return an agency booking to the travel agent identified on the receipt.

Confirm before booking

  • Confirm for this ticket: Identify the seller.

Checked againstAir Canada Manage My Booking FAQ

What should I verify after the Air Canada record is serviced?

Verify the displayed traveler name and ticket status. Do not assume that every partner-airline record or e-ticket changed.

Confirm before booking

  • Confirm for this ticket: Preserve the instruction.

Checked againstAir Canada Manage My Booking FAQ

Sources and last checked