Air Canada family seats: resolve an adult and child being seated apart

Check your family's assignments before check-in. Air Canada assigns free standard seats close together for children under 14.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    Identify the child when booking directly. For agency tickets, contact Air Canada Reservations or review the seats in My Bookings.

  2. Use the official recovery route

    If one adult cannot be seated close to a child, contact Reservations. The family guidance allows a change to another flight that provides proximity seating, or cancellation, without an extra charge. Confirm the option with Air Canada.

  3. Keep your request focused

    Changing the free assignment yourself or choosing Preferred Seats may cost extra. Clarify the family arrangement before paying for a seat change. Proximity does not guarantee chosen adjacent seats for the whole party.

Sources and last checked