Aer Lingus bereavement before departure: cancellation or a flight change

If an immediate-family member or your travel companion has died, arrange cancellation before departure. For a family-related request, check the relationship against Aer Lingus’s published definition.

Important unknowns

  • The source does not establish the outcome of an individual request. Confirm current instructions with the airline; the effective date of these provisions is not established.

What to do next

  1. Identify the account

    For a direct booking, use the bereavement refund request form linked from the cancellation policy. A death certificate is required before Aer Lingus processes the refund, which returns to the original payment method. Submitting the request does not itself confirm approval.

  2. Use the official recovery route

    If you want to change the flight instead, contact Aer Lingus support. For a booking purchased through a travel agent, online agent or another airline, contact that original seller.

Sources and last checked